Ellensburg City Hook Up

21-05-2021 admin

Updated senior and disabled low-income utility service rates effective January 1, 2020. Here is a summary of the updated rates:

Low-income customers are defined as senior/disabled customers who are at or below 125% of Federal Poverty Level (FPL). Here’s a weblink to a table showing 125% of FPL https://www.masslegalservices.org/content/federal-poverty-guidelines-2019
The rate for low-income customers is 50% reduction for all utilities (e.g. water, sewer, stormwater, electric and natural gas).
The customer charge, too, is a 50% discount for low-income customers.
Disabled utility customers must meet medical guidelines found in Ellensburg City Code and the Revised Code of Washington State. Here are some weblinks to reference:
- Ellensburg City Code 9.30.020 and 9/91.100/200 https://www.codepublishing.com/WA/Ellensburg/#!/Ellensburg09/Ellensburg0930.html#9.30
- Revised Code of Washington 46.19.010 and 74.18.020 https://app.leg.wa.gov/RCW/default.aspx?cite=46.19.010 and https://app.leg.wa.gov/rcw/default.aspx?cite=74.18.020

Ellensburg City Hook Ups

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Utility Billing & Services is responsible for the timely and accurate reading of the utility meters, timely and accurate billing of utility customers, and cashiering for payment of utility billings. We process an average of 10,000 billing statements per month for utility services. The centralized cashiering supports the city’s five utility services: electric, natural gas, water, sewer, and stormwater. Additionally, due to our location on the first floor of City Hall, we serve as the City’s information desk.

ELLENSBURG, WA - The City of Ellensburg discovered today that it was the victim of a recent cyberattack. It was later confirmed that the attack was ransomware, which has rendered most City data.
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You may make application to start or stop services, create or request a PIN to be reset, and pay your utility bill online

Special and discounted utility rate applications are available online

Resources for help with utility bill payments

Call Customer Service at (509) 962-7201 to make payment arrangements
Ask for financial help from friends, relatives, or church
Contact FISH Food Bank located at 1513 North ’B’ Street
Our community partner, Hopesource, typically operates an energy assistance program from early October or November and continues until April or September, depending on available funds and your utility provider. Visit Hopesource for additional information about the types of assistance offered.

Utility Rates

Electric Rates	Water Rates	Stormwater Rates
Natural Gas Rates	Sewer Rates	Renewable Energy Rates

Utility Services available for Landlords

Landlords have options to choose from to start and stop utility services as tenants move in and move out.

Water Leak Adjustments

Residential water customers may be eligible for a reasonable adjustment of water billings for the prior six months of metered service when a previously undetected leak in the customer’s service line is found and repaired. Apply for a water leak adjustment once repaired.

A sewer credit may be granted to a commercial customer having a leak in their water system, based upon normal billing for previous billing periods. The sewer credit shall be limited to three billing cycles. Sewer credits shall be limited to one rebate in a 12-month period with a maximum of two sewer credits in a five-year period per account. Apply for a sewer adjustment once the water leak has been repaired.

Residential Parking Zones